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Commissions.
Commission custom hardwood furniture from the Asheville shop. A commission is a conversation before it's a contract — here's how it runs, what it costs, and what you're agreeing to at each point.
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A commission mid-build · shaped opening, clamped and cleaned up
The process
Six stages, start to finish.
Nothing is binding until the deposit. Up to that point you can walk away, change species, change dimensions, or decide the whole thing was a bad idea — no hard feelings and no charge.
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Inquiry
Day 0 · freeYou send dimensions, a photo of the room, and a budget range. Austin replies within two business days with a straight answer about whether it's a fit.
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Quote & sketch
Within about a week · freeYou get a fixed price, a lead time, and a dimensioned sketch. No 3D renders — a clear drawing with real numbers on it does more good.
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Deposit
50% to reserve the slotThis is the commitment point. The deposit covers material and holds your place in the shop queue. Stock gets purchased and set aside for you.
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Board selection
Before millingPhotos of the actual boards going into your piece — figure, color, sapwood, knots, and any character we plan to keep. You approve before a saw touches it.
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Build
4–8 weeks typicalProgress photos at milling, glue-up, and finish. If something in the wood forces a change, you hear about it when it happens, not at delivery.
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Balance & delivery
On completionFinal photos, then the balance, then pickup or delivery. You get care instructions and the finish schedule in writing with the piece.
Pricing
Starting points, not final numbers.
Price moves with size, species, and joinery. Walnut costs more than oak. A breadboard end costs more than a straight edge. These bands are honest starting points so you know early whether we're in the same range.
| Piece | What drives the price | Starts at |
|---|---|---|
| Coffee table | Slab size and whether the live edge needs epoxy fill | $2,499 |
| Dining table | Seat count, single slab vs. glue-up, base material | $3,200 est. |
| Console / entry table | Length and base complexity | $1,400 est. |
| Bench or seating | Length, thickness, steel vs. timber base | $1,150 |
| Desk | Depth, cable management, drawers | $1,800 est. |
| Floating shelves | Run length, species, hidden hardware | $180 per shelf est. |
| Casework & credenzas | Doors, drawers, and joinery method | Quoted |
| Repair & refinish | Condition, species, and whether it's ours | Quoted |
Starting points — final quote after species and dimensions. Rows marked est. are typical bands, not locked prices. A Pay deposit is 50% of the starting price to begin the commission; the balance is due before delivery. The final quote may differ on est. rows. Casework and repair stay quoted — no deposit until Austin prices the job.
Deposit
50% up front, balance on completion. The deposit is what buys your material, so it's non-refundable once stock is purchased.
Lead time
Four to eight weeks for most furniture. Large dining tables and anything needing additional drying can run longer, and you'll know that in the quote.
Delivery
Pickup in Asheville is free. Local delivery within roughly two hours is quoted flat. Beyond that, crated freight at cost with no markup.
Start here
Tell us what you need built.
Nothing here is binding. Fill in what you know, leave the rest blank, and Austin will come back to you within two business days.